A commercial HVAC service agreement offers several benefits to commercial and residential customers. It prevents equipment failure, limits operational disruption, provides pricing advantages, and offers priority service response and equipment orders. It also helps improve customer relationships and provides recurring income.
Specialized software optimizes contract preparation to create customized agreements and conveniently schedule service calls. It also automates renewals to maximize sales and tracks contract performance and value to satisfy customers and expand business.
Commercial HVAC Service Agreement Benefits
A maintenance contract with an HVAC service can improve system performance, reduce stress, and save energy. It allows smooth operation, equipment longevity, and cost savings. Here are some other benefits:
- Prevent Equipment Failure
Regular maintenance allows you to inspect and maintain your HVAC system on schedule, allowing you to spot and fix problems before they become bigger. Professional HVAC service contract technicians inspect your system, diagnose the problem, and optimize the operation. In this way, you can avoid major equipment breakdowns.
- Reduce Operations Disruptions
Inefficient HVAC systems can cause temperature and humidity variations that affect comfort. Some places require optimal temperature and humidity. Even the smallest of variations can lead to disturbance and inconvenience for some applications. For example, if it’s a commercial building, the cooling and ventilation would be compromised, resulting in discomfort and inconvenience.
- Offer Price Advantages
An HVAC maintenance service contract prioritizes your application at a fixed price. It prevents market fluctuations from increasing HVAC maintenance labor expenses. As a result, you can save a considerable amount of money with a commercial HVAC service agreement while maintaining your system regularly.
- Priority Service & Equipment Orders
Loyal customers get priority service response, equipment orders, and pricing advantages. Maintenance contract customers have an edge over new or one-time clients during emergencies like equipment failures or interruptions that raise HVAC system demand. Maintenance contracts get service and equipment orders first.
- Committed Service Staff
A dedicated service staff is an advantage of an HVAC maintenance contract. These professionals know your HVAC systems, building and facility layouts, maintenance schedules, and operational goals. Also, you get timely inspections, repairs, and upgrades. Maintenance calls will be more efficient with commercial service contract technicians who consider efficient operating needs.
- Advantages of Multi-Site Facilities
A maintenance contract gives your facilities a specialized service team and support services. The team centrally schedules HVAC maintenance for existing customers. From here, the support service team may design a maintenance plan for each location that fits your facility managers’ schedules and other operational needs.
It meets your maintenance needs by providing quality service. It includes cost-effective solutions and longevity of HVAC equipment. All these benefits can save multi-site facilities a lot of energy and time.
What Are the Commercial HVAC Contract Considerations?
There are several HVAC maintenance contract considerations that you must pay attention to. These contracts can cover labor, parts, preventative maintenance, and emergency repairs. You might also cover labor for maintenance, repairs, and emergencies, not equipment or parts. An exclusive preventative maintenance contract may be enough for your building. Common HVAC service contract components include:
- Business Information: HVAC contracts must include the company’s legal name, address, contact information, and role.
- Payment Terms: This section should cover service costs, payment methods, and payment types
- Schedule and List of Services: A well-defined maintenance schedule will keep HVAC workers organized and on track.
- Contingency Clauses: Your HVAC service contract should include contingency clauses that outline both parties’ rights and responsibilities and apply to all services.
- Liability Cover: This provision covers unexpected contractor damage costs.
- Clause of Termination: This clause makes it easy for the HVAC service provider or client to end the contract.
- Indemnification: This clause allocates blame for the winning party’s damages.
- Time/Material or Flat Rate: This rate should include hourly and material fees or flat-rate pricing for any additional service, materials, or parts needed to finish the contract.
- Extra Benefits: The HVAC service contract should include any extras that the company offers. Add-ons include fast response, priority scheduling, and material reductions.
- State laws and Governance: State laws controlling the agreement and its performance should be a part of your HVAC service contract. It will help both parties understand their rights and responsibilities in the agreement.
What Services Are Present in a Commercial HVAC Service Contract?
Knowing all the offers included in the HVAC contract is important because all HVAC system units are different. Therefore, the service contracts also vary accordingly.
- Full Coverage Contract: This includes the full cost of materials and labor. Usually, regular maintenance and emergency service are also included.
- Full Labor Contract: This contract only covers the complete labor cost, including repair and replacement services. However, you will have to pay for the parts and equipment.
- Preventive Maintenance Contract: This is the most basic contract and usually covers scheduled maintenance visits only. It does not cover emergency coverage or repair services.
Conclusion
A commercial HVAC service agreement binds the service provider and customer to ensure regular air conditioning, heating, and ventilation system maintenance. It benefits the customer by providing peace of mind that the HVAC systems are regularly serviced and maintained. Moreover, this agreement also builds a stable income source for the service providers while improving customer relationships.